The New York Times > Business > Your Money > Digital Domain: The Fox Is in Microsoft's Henhouse (and Salivating)
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The Fox Is in Microsoft's Henhouse (and Salivating)
By RANDALL STROSS
Published: December 19, 2004
IREFOX is a classic overnight success, many years in the making.
Published
by the Mozilla Foundation, a nonprofit group supporting open-source
software that draws upon the skills of hundreds of volunteer
programmers, Firefox is a Web browser that is fast and filled with
features that Microsoft's stodgy Internet Explorer lacks. Firefox installs in a snap, and it's free.
Firefox
1.0 was released on Nov. 9. Just over a month later, the foundation
celebrated a remarkable milestone: 10 million downloads. Donations from
Firefox's appreciative fans paid for a two-page advertisement in The New York Times on Thursday.
Until
now, the Linux operating system was the best-known success among the
hundreds of open-source projects that challenge Microsoft with
technically strong, free software that improves as the population of
bug-reporting and bug-fixing users grows. But unless you oversee
purchases for a corporate data center, it's unlikely that you've felt
the need to try Linux yourself.
With Firefox, open-source
software moves from back-office obscurity to your home, and to your
parents', too. (Your children in college are already using it.) It is
polished, as easy to use as Internet Explorer and, most compelling,
much better defended against viruses, worms and snoops.
Microsoft
has always viewed Internet Explorer's tight integration with Windows to
be an attractive feature. That, however, was before security became the
unmet need of the day. Firefox sits lightly on top of Windows, in a
separation from the underlying operating system that the Mozilla
Foundation's president, Mitchell Baker, calls a "natural defense."
For
the first time, Internet Explorer has been losing market share.
According to a worldwide survey conducted in late November by
OneStat.com, a company in Amsterdam
that analyzes the Web, Internet Explorer's share dropped to less than
89 percent, 5 percentage points less than in May. Firefox now has
almost 5 percent of the market, and it is growing.
Gary
Schare, Microsoft's director of product management for Windows, has
been assigned the unenviable task of explaining how Microsoft plans to
respond to the Firefox challenge with a product whose features were
last updated three years ago. He has said that current users of
Internet Explorer will stick with it once they take into account "all
the factors that led them to choose I.E. in the first place." Beg your
pardon. Choose? Doesn't I.E. come bundled with Windows?
Mr.
Schare has said that Mozilla's Firefox must prove it can smoothly move
from version 1.0 to 2.0, and has thus far enjoyed "a bit of a free
ride." If I were the spokesman for the software company that included
the company's browser free on every Windows PC, I'd be more careful
about using the phrase "free ride."
Trying to strike a
conciliatory note, Mr. Schare has also declared that he and his company
were happy to have Firefox as "part of the large ecosystem" of software
that runs on Windows. In fact, Firefox is ecumenically neutral, being
available also for both the Mac and for Linux.
Mr. Schare may be
the official spokesman, but he does not use Internet Explorer himself.
Instead he uses Maxthon, published by a little company of the same
name. It uses the Internet Explorer engine but provides loads of
features that Internet Explorer does not. "Tabs are what hooked me," he
told me, referring to the ability to open within a single window many
different Web sites and move easily among them, rather than open
separate windows for each one and tax the computer's memory. Firefox
has tabs. Other browsers do, too. But fundamental design decisions for
Internet Explorer prevent the addition of this and other desiderata
without a thorough update of Windows, which will not be complete until
2006 at the earliest.
How fitting that Microsoft finds itself in
this predicament. In late 1995, at a time when Netscape Navigator was
synonymous with the Web and Internet Explorer had yet to attract many
adopters, Microsoft made a risky but strategically wise decision to
redesign the Internet Explorer code from the bottom up -
re-architecting, in industry jargon. As Michael A. Cusumano of M.I.T.
and David B. Yoffie of Harvard chronicled in their 1998 book,
"Competing on Internet Time: Lessons From Netscape and Its Battle With
Microsoft," that decision meant delaying the release of Internet
Explorer 3.0, but the resulting product was technically far superior to
Netscape's Navigator. In Browser Wars I, the better browser won.
Today,
it's the Internet Explorer code that is long overdue for a
top-to-bottom redesign, one that would treat security as integral, and
Firefox is the challenger with new, clean code. Netscape bequeathed its
software to the nonprofit Mozilla Foundation, which used an open-source
approach to undertake a complete rewrite that took three years. Firefox
is built upon the Mozilla base.
All Microsoft can offer
Internet Explorer users are incremental security improvements, new
patches to fix holes in the old patches. In Windows XP Service Pack 2,
the company claimed as a major security advance a notice that is
displayed if the user takes an action within Internet Explorer that
sets off a download of a tiny application called an ActiveX control,
which can take control of your PC and, in a worst-case instance, erase
your hard drive. "Users still must make informed decisions," Mr. Schare
added. (With Firefox, users do not have to make decisions about these
miniprograms, which are blocked by design.)
Bruce Schneier, the
chief technical officer of Counterpane Internet Security Inc. and an
authority on security issues, did not hide his anger at Microsoft's
claim of having improved Internet Explorer. "When my mother gets a
prompt 'Do you want to download this?' she's going to say yes" he said.
"It's disingenuous for Microsoft to give you all of these tools with
which to hang yourself, and when you do, then say it's your fault." He
lectures his clients (and his mother): "Don't use Microsoft Internet
Explorer, period." He has been using the browser Opera, but having
tried Firefox declares it "a great alternative."
THIS month,
officials at Pennsylvania State University recommended that students
and staff stop using Internet Explorer because of persistent security
problems. The announcement said that "the threats are real, and
alternatives exist."
Stuck with code from a bygone era when the
need for protection against bad guys was little considered, Microsoft
cannot do much. It does not offer a new stand-alone version of Internet
Explorer. Instead, the loyal customer must download and install the
newest version of Service Pack 2. That, in turn, requires Windows XP.
Those who have an earlier version of Windows are out of luck if they
wish to stick with Internet Explorer.
Mr. Schare of Microsoft
does have one suggestion for those who cannot use the latest patches in
Service Pack 2: buy a new personal computer. By the same reasoning, the
security problems created by a car's broken door lock could be solved
by buying an entirely new automobile. The analogy comes straight from
Mr. Schare. "It's like buying a car," he said. "If you want to get the
latest safety features, you have to buy the latest model."
In this case, the very latest model is not a 2001 Internet Explorer, but a 2004 Firefox.
Randall Stross is a historian and author based in Silicon Valley. E-mail:ddomain@nytimes.com.